§1 Scope

he following general terms and conditions apply to all orders placed with Frameplus. Our contractual partners are referred to as "Buyer" or "You" in the following terms and conditions. These General Terms and Conditions shall also apply to future business relations without our having to refer to them again. If a contractual partner uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them. You can view and download the general terms and conditions at any time on this page.

§2 Contractual partner, conclusion of contract

The purchase contract is concluded with Frameplus. We conclude contracts exclusively with contractual partners who order the products offered by us for the purpose of their commercial or independent professional activity or in the context of their official or official activity. The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. For a binding offer, you can use the order button provided for this purpose on our website. In this case, a contract is only concluded through our acceptance. The automated order confirmation sent to you in this case does not constitute acceptance. Acceptance only takes place through an order confirmation sent to you by us. Order confirmations are sent exclusively by e-mail or in writing. You are obliged to check the order confirmation immediately (without culpable delay) for correctness and to claim any errors in the order confirmation without delay. You are also entitled to subsequently provide evidence that the contract was concluded with a different content. We will also be happy to send you an e-mail with an individually prepared binding offer in response to your enquiry sent by telephone, e-mail, fax or in writing. In this case, a contract is concluded with your textual acceptance of this offer. In this case too, your acceptance of the contract is followed by an order confirmation from us. Subsequent amendments to the contract require a new order confirmation to become effective. The new order confirmation issued in this way renders the previous order confirmation invalid to the extent that they coincide. The languages available for the conclusion of the contract are German and English. We store the text of the contract in accordance with our data protection provisions. The data protection regulations can be viewed on our website in the corresponding category(LINK). With the acceptance of your order, we will send you the order data and our general terms and conditions by e-mail.

§3 Power

Frameplus products are modular systems. The details of the service result from our product description which is part of these general terms and conditions. You can only make qualitative claims on the ordered goods to the extent that they can reasonably be made or are customary in the trade for goods in the ordered price range. Special reference is made here to some important conditions with regard to the prints used: Prints Prints can be reused once, provided they are handled in accordance with the product description. Insofar as guarantees are given in the product description or elsewhere, the prints are excluded from the guarantees. In the case of reprints or the demand for colours that have already been used in a previous order, we reserve the right to deviations in structure, colour and/or luminosity of the prints compared to previous orders, insofar as these are in the nature of the materials used, are customary in the trade and cannot be technically excluded. In particular, we reserve the right to deviations among the prints which are due to the fact that we cannot reasonably obtain all prints from the same supplier. We reserve the right to deviations in the colour of the prints compared to the print information provided to us, insofar as these are in the nature of the materials used, are customary in the trade and cannot be technically excluded. The prints are matched to the respective system frames developed in the Frameplus module system and are not to be inserted into frame systems of third frame manufacturers. Duty to cooperate for prints; simultaneous print release You are obliged to provide us with the information for the creation of the prints used in the module systems (print information). If print information is provided by the purchaser in compliance with the requirements set out below, this shall be deemed to be a print release without the need for a separate release declaration. This information is: 1. order number 1a. when ordering reprints, the complete and correct order number of the first print, 2. name of the purchaser and customer number, 3. a list of the files to be printed, each in PDF format; if the files are exclusively image files, the use of the file formats JPG, TIFF is also permitted; - including allocation of the items specified in the order confirmation, - including indication of the scale used, 4. if applicable, information on so-called transitional motifs, i.e. those that extend over several individual frames, including a marked view file. All colours must always be created in the CMYK printing colour space; screen colours (RGB) cannot be processed. All spot colours are converted into CMYK approximations. In order to make it possible to check your print data, a file according to No. 3 may only contain one page at a time and must be named as follows: "frequency_your-company_name_widthXheight_scale_continuous-number.pdf". The aforementioned information shall be sent to: info@frame-plus.com . The buyer is liable for the contents sent to us. We reserve the right to reject print motifs whose presentation would constitute a criminal offence or which show racist, violent or pornographic motifs.

§4 Delivery conditions

Shipping costs are added to the stated product prices. You can find out more about the shipping costs in the offers. We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself. We do not deliver to packing stations.

§5 Delivery time

A delivery period stated in our offer or order confirmation shall commence at the earliest with the dispatch of the order confirmation. Deadlines for delivery times stated in our offer or order confirmation shall furthermore not begin to run for prints insofar as we do not yet have the print information in accordance with §3. In the event of subsequent amendments to the contract, the deadline stated in the new order confirmation shall apply. Verbal promises regarding the delivery time are invali

§6 Payment

Customs duties are passed on to the customer. Payment via Paypal is available in our shop: You pay the invoice amount via the online provider Paypal. You must always be registered there or register first, legitimise yourself with your access data and confirm the payment instruction to us. You will receive further instructions during the ordering process.

§6a Additional General Terms and Conditions and Data Protection Notice of CB Bank

For purchase on account, we work together with CB Bank GmbH, Gabelsbergerstr. 32, 94315 Straubing (hereinafter "CB Bank"). If an effective purchase contract is concluded between Frameplus and the buyer when using the purchase on account payment method, we assign our payment claim to CB Bank. With regard to the processing of these payments, the general terms and conditions of CB-Bank shall also apply, which to this extent form part of these general terms and conditions. With regard to data processing, our data protection provisions shall apply.

§7 Right of withdrawal

Entrepreneurs are not granted a right of withdrawal.

§8 Retention of title

The goods remain our property until full payment has been made. We retain title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the claims, but we may also collect claims ourselves insofar as you do not meet your payment obligations.

§9 Transport damage

The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment.

§10 Warranty and guarantees

The statutory liability for defects shall apply. Among merchants, the immediate obligation to inspect and give notice of defects regulated in § 377 of the German Commercial Code (HGB) applies; this obligation applies equally to contracts which have as their object the delivery of movable goods to be manufactured or produced, § 381 para. 2 of the German Commercial Code (HGB). If you fail to give notice of defects as regulated therein, the goods shall be deemed to have been approved, unless the defect was not recognisable during the inspection. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the shop. If guarantees are given in the product description or elsewhere, the prints are excluded from the guarantees. An exchange of the goods in the case of a warranty claim shall be made by returning the defective goods, provided that the return is not unreasonable. When returning the goods, a return label to be provided by us must be used.

§11 Liability for body, health and life

For claims based on damage caused by us, our legal representatives or vicarious agents, our liability is always unlimited -in the event of injury to life, body or health -in case of intentional or grossly negligent breach of duty -in the case of guarantee promises, insofar as agreed -insofar as the scope of application of the Product Liability Act is opened. In the event of a breach of material contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

§12 Online dispute resolution

Online dispute resolution pursuant to Art. 14 (1) ODR Regulation: The European Commission provides a platform for online dispute resolution (ODR), which you can access at http://ec.europa.eu/consumers/odr/ finden.

§13 Final provisions; place of performance; place of jurisdiction

The place of performance is the registered office of Frameplus, unless otherwise agreed. American law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you shall be our registered office. These general terms and conditions may only be amended in writing.